Ask the Expert

By: Ted Benna   Creator of the first 401(k) plan

June 20, 2002


This Week, Ted Tackles:

I changed my husband's 401(k) elections, and the portfolio still is largely split 50-50. Do I need to change the allocations as well? ý How can I find a 401(k) account from 1996? ý What are the advantages of a 401(k) over an IRA for a retired person? ý I am trying to build a new home and need a down payment. Can I borrow against my 401(k) for this?

Q: My husband's 401(k) plan needed diversifying, so I changed his elections. But I see that the allocations of the money already in the account are still around 50/50. The new funds I added are a tiny percent of the allocation. Do I need to change the allocations to be the same as the elections?

TB: It sounds as if you wanted your husband's entire portfolio reallocated, but your instructions were only applied to future contributions. You may have thought that by choosing new elections for fresh contributions, that would cause his portfolio to be reallocated, but that isn't the case. You need to issue a separate set of instructions to reallocate the portfolio.

If this is what happened, you should give the administrator instructions for transferring the existing money so that it will be allocated the way you want.

Another possibility is that the administrator didn't follow your instructions. If this is the case, you should inform the administrator of the error and provide it with a copy of your original instructions, if you have one. You should also consider asking the administrator to make up the difference if you have suffered a loss as a result of its failure to follow your instructions.

Q: In 1996, I left a job in which I had a 401(k) account with a large provider and was not given rollover or distribution papers. At the time I did not think about it. The new job I took also had a 401(k) through the same provider and that account started with a zero balance. I did not think about the original 401(k) account at the time. I have since changed jobs several times and am now with a company that has its 401(k) through the same provider again. So I have yet another account with them, starting with a zero balance.

I now am trying to find out about the original 401(k). I have contacted the provider via e-mail. What do I do if it can't help me? I do not have any of my statements from then.

TB: I would keep after the provider. It should be able to help you if you can supply your former employer's name and your Social Security number.

You should be aware that even if the provider confirms the existence of your long-lost account you will need to contact your former employer to remove the money. The reason is that your former employer sponsors the plan and is the one to provide withdrawal and rollover forms.

Another possibility is to ask the employer you left in 1996 about your 401(k). Your former employer may need to ask the provider to verify your balance, because the provider maintains the plan records. If your former employer has changed 401(k) providers then you will need to continue working through your former employer to track down your money. It wouldn't be with the old provider any longer.

If the money is still with the old provider, your former employer will be able to put more pressure on the provider than you can to get the answer. Even if you left your former employer on not-so-great terms, in this case the company probably will be moderately helpful. It is costing the company to maintain your account in their plan and I'm sure they wouldn't mind closing it.

If these efforts continue to be unsuccessful, I would tell both organizations that you are going to seek help from the Department of Labor to get this information. If this becomes necessary, you should contact the DOL office closest to you. You can get this information by going to www.dol.gov. Look under agencies for PWBA, which is the unit that deals with retirement plans.

For the benefit of other readers, this is one of the reasons why I usually recommend transferring your money from your 401(k) to an IRA as soon as possible after you leave your employer. It can be very difficult to track down this information years later. If you do leave the money parked in the 401(k), be sure to retain all your records.

Q: What are the fundamental advantages of the 401(k) over the IRA for a retired person, if any? I understand the IRA advantage of more investment options.

TB: You have hit on the biggest one -- the fact that you have almost unlimited investment alternatives with an IRA compared to leaving the money in the 401(k).

The situation outlined in the previous question is another reason -- it can be difficult to keep track of your 401(k) after you leave your employer. The business may be sold or shut down, or it may change 401(k) providers. Further, the people who handle the plan at your former company will change over time. In addition, the people who handle the plan often have other responsibilities that require their attention. Consequently, former employee issues tend to drop to the bottom of the to-do pile. For example, reader letters indicate that former employees frequently don't even receive notices when investment changes are made.

It may be easier to withdraw money from an IRA. Some 401(k) plans have distribution rules that are more restrictive than IRAs. Some 401(k)s don't allow withdrawals on demand, and a few don't even allow periodic withdrawals -- it's all or nothing.

Those are the advantages of an IRA. Here are a couple for 401(k)s.

 

 

Q: Can I borrow against my 401(k) or roll it over into some other account? We are trying to build a new home and need a down payment.

TB: You are permitted to borrow the money or withdraw it under the financial hardship rules if you are buying a primary residence, as long as your employer's plan contains these provisions. These are optional features that are permitted but not required. As a result, you will have to check with your employer or the company that runs the plan to see what is permitted for your plan. You should also review the article that ran on the mPower Cafe in January 2001 and an article I wrote in January 2002 which compare these two alternatives. Links to these articles are provided in the "Related Reading" sidebar.

By the way, you can't withdraw and roll over your pretax contributions while you are still employed prior to age 59 1/2.

 

Ted Benna Ted Benna, creator of the first 401(k) retirement savings plan, answers intriguing questions twice a month. With over 40 years of experience as an employee benefits consultant, Ted is a nationally recognized expert on benefits issues. He has authored three books, Helping Employees Achieve Retirement Income Security, Escaping the Coming Retirement Crisis, and Tips for Successfully Managing Your 401(k), and is President of the 401(k) Association. Ted is a frequent speaker at meetings of 401(k) plan sponsors and participants. His articles and comments have appeared in numerous publications, including The New York Times and The Wall Street Journal.

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The information provided here is intended to help you understand the general issue and does not constitute any tax, investment or legal advice. Consult your financial, tax or legal advisor regarding your own unique situation and your company's benefits representative for rules specific to your plan.

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